Software That Works as Hard as You Do
PilotLight is the all-in-one field service management platform built from the ground up for service contractors — HVAC, plumbing, electrical, appliance repair, and more. We replace the stack of disconnected tools with a single, fast, purpose-built system.
Our Mission
Give every service business the tools that used to cost a fortune
Large service companies have had sophisticated operations software for decades. Small and mid-size contractors were left choosing between expensive enterprise platforms and spreadsheets held together with duct tape.
PilotLight changes that. We built a modern, affordable, and genuinely easy-to-use platform that gives independent service businesses the same operational horsepower as the big players — without the enterprise price tag or the year-long implementation.
One platform
for every role in your business
Real-time
technician scheduling & dispatch
Paperless
work orders with digital signatures
No lock-in
transparent monthly pricing
What We Offer
Everything your service business needs, nothing it doesn't
- Smart Scheduling & Dispatch
- Unified calendar with real-time technician availability and drag-and-drop job assignment.
- Digital Work Orders
- Track parts, labor, and job status. Capture digital signatures and close jobs paperlessly.
- Invoicing & Estimates
- Create professional quotes and invoices in seconds and accept payment via Stripe Connect.
- Customer CRM & Service History
- Complete service history and equipment records for every customer, accessible from the field.
- Inventory & Purchasing
- Manage stock levels, purchase orders, and transfers across locations with real-time reports.
- Point of Sale
- Clover-connected POS for retail and counter sales, fully synced with your inventory.
- Commission Tracking
- Automated commission calculations and sales reports so your team always knows where they stand.
- Customer & Installer Portals
- Branded self-service portals for customers and installation partners, reducing inbound calls.
How We Work
Principles we won't compromise on
Built for the Field
Every feature is designed around how real technicians work — fast lookups, offline-friendly, and usable on any device from a job site.
Speed Over Ceremony
We cut the bloat. Dispatching a tech, closing a work order, or sending an invoice should take seconds — not a training course.
No Surprises
Transparent pricing, honest contracts, and real support. We grow when your business grows — that keeps our incentives aligned.
Your Whole Team
From the owner reviewing commission reports to a new tech checking their schedule, PilotLight works for every role in your company.
Who It's For
Built for service contractors of every size
Whether you're a single owner-operator running service calls out of your truck or a regional operation dispatching a fleet of technicians, PilotLight scales with you. Our tiered plans start with the core tools every shop needs and grow into full inventory management, POS, commissions, and custom reporting as your business expands.
Ready to run a tighter operation?
Join service businesses that have replaced their patchwork of tools with one platform that actually works.